Tech Mahindra Hiring For Technical Lead Role | 1 -3 years
Company: Tech Mahindra
Technical Lead
IT Services & Consulting
Engineering - Software & QA
Full Time, Permanent
Software Development
Required Experience: 1 - 3 years
Job description
- To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts
- Lead project development, production support and maintenance activities
- Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline
- Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated
- Create functional and technical specification documents
- Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines
- Ensure analysts adhere to SLAs/KPIs/OLAs
- Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner
- Lead and ensure project is in compliance with Software Quality Processes and within timelines
- Review functional and technical specification documents
- Serve as the single point of contact for the team to the project stakeholders
- Promote team work, motivate, mentor and develop subordinates
- Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix
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