Zoho Hiring Freshers For Technical Support Engineer

Zoho Hiring Freshers For Technical Support Engineer

Company :- Zoho

Job Role :- Technical Support Engineer

Qualification :- Any Degree

Batch :- Any Batch

Experience :- Freshers

Job Location :- Chennai

Salary :- 4 LPA+

Job Description :-

* Provide support via calls, emails and chat

* Operate as the customer's initial point of contact

* Communicate with the development teams to provide quick and effective solutions

* Understand and follow through with the steps of the CX journey

* Provide product demos by crafting relatable real-life use-cases

 

We're looking for someone with :-

* Excellent communication skills

* Strong logical reasoning with an eye for detail

* A focus on providing excellent customer experiences

* The ability to stay on top of the products we support

* The potential to be self-driven and passionate about learning