HCL is hiring freshers for Technical troubleshooting Role

HCL is hiring freshers for Technical troubleshooting Role

Name of Company :- HCL

Job Description:- 

  

Greetings For Hiring!!

Profile: Technical troubleshooting and (preferably) previous customer support experience.

Eligibity Criteria :- 

BCA in Any Specialization, Any Graduate, B.Tech/B.E. in Computers, B.Sc in Any Specialization

Experience :- From 0 to 2 year(s) of experience

Responsibilities :-

Troubleshoot Html, CSS and JavaScript code implementation .

Troubleshoot requests and ad serving issues .

Provide email and chat support in English .

Skill requirement :-

Technical :-

Good understanding of web concepts and development technologies

Online marketing capabilities

Using tools for debugging

Communication :- Proficient in English writing and speaking skills .

Customer Service :-

Customer oriented, self motivated

Ability to handle revenue impacting situations

Ability to work with individuals, companies and large clients .

Qualification: B. Tech, BCA, B.Sc.

Candidate must be comfortable with night shifts .

Role: Technical Support - Voice / Blended

Salary: 3,50,000 - 4,75,000 P.A.

Industry: BPO / Call Centre

Functional Area: Customer Success, Service & Operations

Role Category: Voice / Blended

Employment Type: Full Time, Permanent