Latest Nxt Wave Recruitment 2024 | Latest Jobs In Telugu

Latest Nxt Wave Recruitment 2024 | Latest Jobs In Telugu

Company Name: Nxt Wave

Job Role: Customer Support Executive(Non voice & Voice)

Job Location: Work From Home (Remote)

Qualification: BE/BTECH/ME/MTECH/BCA/MCA/BSC/Any Degree

Batch: All Batches

Salary: 3 LPA

Experience: Freshers & Experienced

Employment Type: Full-Time

Job Description:-

• Chat Process - (Work From Home)

Company Name:-

• This notification was issued to us by Nxt Wave.

Job Role:-

• Through this notification, the jobs are being filled in the Customer Support Executive(Non voice & Voice) section.

Fees:-

• Candidates who apply need not pay even a single rupee as application fee.

Age:-

• Anyone who has completed 18 years can apply.

Hiring Process:-

• Selection will be done through interview only. No written test will be conducted

Job Location:-

• Those selected in the interview should work from home. These are Work From home Jobs

Experience:-

• No experience is required to apply for these jobs.

Job Summary:-

• We are seeking a highly motivated Customer Support Executive to provide exceptional customer service to our candidates.
• The ideal candidate will have excellent communication skills, the ability to problem-solve, and a passion for helping others.
• This role requires exceptional customer service skills to assist customers through both voice and non-voice channels.

Key Responsibilities:-

• Answering customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolving customer issues and escalating to the appropriate department if necessary.
• Maintaining accurate customer records and updating the database as necessary.
• Assisting with customer retention by building relationships and addressing any concerns.
• Continuously improving the customer experience by identifying areas of improvement and proposing solutions.
• Manage large amounts of Tickets.
• Build sustainable relationships and trust with learners through open and interactive communication.

Requirements:-

• A minimum of 6 Months - 2 Year experience in a Customer Support role(Nonvoice & Voice)
• Excellent communication skills with fluency in written and spoken English.
• Strong problem-solving skills and ability to think on your feet.
• Demonstrated ability to multitask and manage time effectively.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including weekends and holidays.
• Experience in a fast-paced customer support environment.
• Knowledge of customer relationship management software.
• Should have a laptop.
• Proficient in English and Hindi, Telugu

Job Type:- 2 Months Internships + Full Time

Location:-

Work From Home (Should be flexible for work from office based on the requirement)

Should come to office for the first month.

Notice Period: 2 Months

How to Apply:-

Apply online only on company website. Only those who have applied will be interviewed and those who will be selected will be given the job.

For more information you can click on the link given below.

Registration Link:- CLICK HERE