Genpact Hiring As Process Associate | Freshers Jobs

Genpact Hiring As Process Associate | Freshers Jobs

Company Name: Genpact

Job Role: Process Associate

Job Location: Hyderabad, India

Qualification: BE/ B.Tech/ B.Sc/BCA

Batch: 2021, 2022, 2023, 2024

Salary: 3.5 LPA & Above

Experience: Freshers & Experienced

About Company:-

Genpact (NYSE: G) is a global professional services firm delivering the outcomes that transform our clients' businesses and shape their future. We're guided by our real-world experience redesigning and running thousands of processes for hundreds of global companies. Our clients – including many in the Global Fortune 500 – partner with us for our unique ability to combine deep industry and functional expertise, leading talent, and proven methodologies to drive collaborative innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our clients and their customers, running digitally enabled operations and applying our Data-Tech-AI services to design, build, and transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 125,000+ team is passionate in its relentless pursuit of a world that works better for people.

Job Responsibilities:-

• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
• Maintain a deep understanding of client process and policies

Qualifications we seek in you

Minimum qualifications:-

• Graduate (in any stream)
• Excellent Communication Skills (verbal and written)

Preferred qualifications:-

• Good customer handling skills
• High Energy level 
• Effective probing skills and analyzing / understanding skills
• You should be able to work on a flexible schedule (including weekend shift)

Selection Process For Drive:-

• Application Screening
• Online Assessment
• Technical Interviews
• HR Interview

All candidates can apply for the Off-Campus Recruitment Drive 2024, they may apply for this position by clicking on the link given below before the link expire:

Registration Link:- CLICK HERE