Cognizant Hiring For IT Service Desk

Cognizant Hiring For IT Service Desk

Company: Cognizant

Job Role: IT Service Desk

Qualification: BE/B.Tech/BSC/BCA/BCOM/Any Degree

Batch: 2021, 2022, 2023

Salary: 2.52 LPA

Job Location: Bengaluru, Chennai, Kolkata

Application Deadline: 30 January 2024 12:00 AM

Experience: Freshers /Experienced

About Company Cognizant:

Cognizant is a prominent multinational technology company that has played a pivotal role in the global IT and consulting services landscape since its inception in 1994. With its headquarters located in Teaneck, New Jersey, the company has expanded its operations globally, establishing a strong presence in various countries.

The core services offered by Cognizant encompass a comprehensive range of solutions, including consulting, technology services, business process outsourcing, and digital transformation. This diverse service portfolio positions Cognizant as a key player in addressing the evolving needs of businesses across different industries.

One of Cognizant's distinguishing features is its global reach, with a network of offices and delivery centers strategically positioned worldwide. The company has made substantial contributions to the IT sector, particularly in areas such as application development, system integration, cloud computing, data analytics, artificial intelligence, and cybersecurity.

Cognizant's client base spans a multitude of industries, reflecting its versatility and adaptability to cater to various business domains. The company has been a significant partner for organizations in healthcare, financial services, manufacturing, technology, and retail, among others. Through its consulting services, Cognizant assists clients in navigating complex business challenges, devising strategic solutions, and implementing technology-driven transformations.

In addition to traditional IT services, Cognizant has been at the forefront of the digital revolution. The company helps clients leverage emerging technologies to enhance their operational efficiency, improve customer experiences, and stay competitive in a rapidly evolving market. This includes expertise in areas like the Internet of Things (IoT), machine learning, blockchain, and robotic process automation.

Cognizant's commitment to innovation and excellence is evident in its dedication to research and development. The company actively invests in staying at the forefront of technological advancements, ensuring that it can offer cutting-edge solutions to its clients.

While Cognizant's primary presence is in the United States, it has also established itself as a major player in India's IT industry, contributing significantly to the country's technology ecosystem.

In summary, Cognizant stands as a global leader in technology and consulting services, with a track record of delivering transformative solutions to a diverse clientele. Its ability to navigate the complexities of the digital era, coupled with a commitment to innovation, positions Cognizant as a key player in shaping the future of IT services and digital transformation.

Eligibility:

• 2021, 2022 & 2023 batch of any 3-year Graduation program (UG full time degree).
• Candidates having 50 % in X, XII, Diploma or UG.
• Open to Indian nationals only.
• Being flexible to any work locations, shift timing, technology.
• The final Cognizant onboarding would be subject to satisfactory background verification.
• If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration

Key responsibilities:

• Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
• Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.

Role expectations:

• Associate should be client focused and able to work with users from different communities and cultures across the globe.
• Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
• Work in shifts and work from office.

Support available from Cognizant (post joining as Full Time Employee)

• Night shift allowance will be paid by the project.
• Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.
• Timely rewards and recognition for top performers.

Selection Process For Drive:-

Application Screening

Online Assessment

Technical Interviews

HR Interview

All candidates can apply for the Off-Campus Recruitment Drive 2024, they may apply for this position by clicking on the link given below before the link expire:

Registration Link:-