Cognizant Mega Off Campus Drive | Freshers | Engineer Trainee | 2023 Batch

Cognizant Mega Off Campus Drive | Freshers | Engineer Trainee

Company: Cognizant

Job Role: Engineer Trainee for Service Desk

Qualification: B.E/B.Tech

Batch: 2023

Salary: Rs. 4 LPA

Job Location: Bengaluru, Chennai, Kolkata

Application Deadline : 05 January 2024 12:00 AM

Eligibility:

• 2023 Batch of B.E/B.Tech of any branch (UG full time degree).
• Candidates having 50 % in X, XII or Diploma, UG.
• Open to Indian nationals only.
• Being flexible to any work locations, shift timing, technology.
• The final Cognizant onboarding would be subject to satisfactory background verification.
• If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration.

Key responsibilities:

• Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
• Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.

Role expectations:

• Associate should be client focused and able to work with users from different communities and cultures across the globe.
• Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
• Work in shifts and work from office.

Support available from Cognizant (post joining as Full Time Employee)

• Night shift allowance will be paid by the project.
• Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.
• Timely rewards and recognition for top performers.
• If you are passionate about customer service, possess strong technical skills, and thrive in a fast-paced environment, then this role is for you. 

Please note, if selected, you will join as a fresher as no prior work experience will be considered.

Compensation Engineer Trainee -    4,00,000 LPA

All candidates can apply for the Off-Campus Recruitment Drive 2023, they may apply for this position by clicking on the link given below before the link expire:

Registration Link:-