Tech Mahindra Walk-in Interview for Freshers – E-Commerce Tech Support Customer Success Associate

Tech Mahindra Walk-in Interview for Freshers – E-Commerce Tech Support Customer Success Associate

Company: Tech Mahindra

Job Role: Customer Success Associate – E-Commerce Tech Support

Qualification: Any Graduate

Experience: Freshers

Salary: Up to 2.25 LPA

Skills Required:

• Proficiency in computer software like MS Word & Excel
• Knowledge of operating systems
• Strong communication skills (written and verbal)
• Good computer knowledge and typing speed
• Willingness to work in a 24*7 environment, including night shifts
• Immediate Joiners preferred

Job Description:

• Handling E-Commerce Tech Support and resolving technical and non-technical issues for customers via phone and online.
• Demonstrating a willingness to learn and seeking guidance from supervisors or team leaders as needed.
• Providing effective customer service by resolving complex queries and issues.
• Setting and achieving service goals to prevent escalations and maintain service quality.

Walk-In Details:

• Date: September 12th – September 21st
• Time: 10:00 AM to 3:00 PM (Closed on Sundays)
• Walk-In Venue: Tech Mahindra, Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 (Behind Fortune Tower)

Note:

• Please bring all educational documents, Aadhar card, Pan card, and proof of the 2nd dose of COVID vaccination.
• Age: 18 – 35 Years
• Local candidates from Bhubaneshwar or those willing to relocate and stay in Bhubaneshwar can apply.
• Salary: INR 10,500/- to 14,500/- based on experience.
• Shift timing: Any 9 hours in 24 hours, rotational shifts including night shifts, and 1 rotational week-off.

HR Recruitment Team Contact:

• Mobile: 9777136447 (Javed)
• Location: Bhubaneshwar, Odisha, India

For interview appointments, please send your updated resume to WhatsApp # 7655992071.

Please note that interviews will be conducted face-to-face at the venue, with no virtual interviews available.