Salesforce Hiring Freshers For Associate Technical Support Engineer Role

Salesforce Hiring Freshers For Associate Technical Support Engineer Role

Company : Salesforce

Job Role : Associate Technical Support Engineer

Job Location : Hyderabad

Eligible Batches: 2023

Eligibility:

• Only 2023 batch students are eligible
• Only BTech students eligible
• CSE, ECE, EEE, IT Branch students are eligible to apply

Customer Success Group:

• Role - Technical Support Engineer
• Location - Hyderabad
• Work timings - 24/7 Shifts
• Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
• Designing and maintaining technical expertise in assigned areas of product functionality.
• Demonstrating outstanding analytical and problem-solving expertise.
• Providing feature explanation and Salesforce coding best practices.
• Handling customer expectations and the customer experience to enhance customer satisfaction.
• Actively maintaining and participating in job-related training activities.

Required Qualifications/Skills:

• Superb Communication - Verbal and Written
• Super Badges in Salesforce Administrator/Developer etc
• Solid Grasp of HTML, XML, API, SQL
• C, C++, Java, RDBMS and OOPS concepts
• Ability to communicate technical concepts clearly and effectively
• Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
• BE/B.Tech degree with minimum 70% academic scores from Computer
• Science or from circuit branches background
• Willingness to work in flexible shift timings.
• We are currently hiring for the CSG Support FTE role for the batch of 2023. 
• We are considering all the streams under the following courses:- B.Tech CS and Circuit Branches

Registration Link: