Sutherland Hiring Freshers For Customer Service and Sales
Company :- Sutherland
Job Role :- Associate - Customer Service and Sales Chat Consultant - Work at Home
Job Location :- Chennai
Qualification :- Inter, Diploma, B.Tech, M.Tech, MCA, M.Sc, BSC, BCA, BBA, Any Degree
Year Of Passing :- Any Batch
Salary :- 3LPA
Job Description :-
- Consultants in this role get to: Be the point of contact: provide our clients with exceptional support and service while working from their remote or home office.
- Define Sutherland Reputation: Be the voice of a high-profile client.
- Go the Extra Mile: Support customers on billing, cancellations, product features, and upgrades. Work From the Comfort of their Home: over chat, to make a difference in the lives end-users. Be Dynamic: perform in a continuously changing, fast-paced environment.
- Be a Team Player: join a supportive team environment where their contributions are recognized and celebrated.
Qualifications :-
Our most successful candidates will have: -
- Fluency in written and spoken English, with strong written communication skills - High school diploma or GED - High level of accuracy when completing tasks - Basic PC keyboarding skills;
- basic Microsoft Office (Outlook, Word, Excel) experience - Multi-tasking skills,
- showcased through the use of several applications;
- experience working with CRM applications preferred - Sales experience is also an asset
Minimum Home Office Requirements: -
Computer: 2.0 Ghz Dual Core or better processor,
- 10 GB RAM (some employment opportunities require a minimum of 4 GB RAM), 10 GB available hard drive space, Sound card, Windows 7,
- Including Windows 8 and 8.1 (Note: some employment opportunities are available for consultants with only Windows Vista installed).
- Headset: USB,Dual ear (designed to minimize audio interference from outside sources).
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