Genpact Hiring Freshers For Process Associate Role
Company :- Genpact
Job Role :- Process Associate
Job Location :- Hyderabad
Qualification :- B.Tech, M.Tech, MCA, M.Sc, BSC, BCA, BBA, Any Degree
Year Of Passing :- 2017, 2018, 2019, 2020, 2021, 2022
Salary :- 4LPA & Above
Eligibility :-
- Graduate (Any Discipline)
- Freshers are eligible
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
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