Uber Hiring Freshers For Non Coding Job

Uber Hiring Freshers For Non Coding Job

Company :- Uber

Job Role :- COE Specialist

Job Location :- Hyderabad, Visakhapatnam

About the Role

Outstanding communicator: You build trust with riders and driver-independent driver through your communication. You have a way with words and enjoy expressing your thoughts in your emails and phone conversations that reflect the Uber get ahead. As a distributed team it is imperative that you have a deep understanding of the audience that you are catering to find the right way to connect with the target audience. Strong, grammatically accurate english language skills is a necessity.

Insightful: You are obsessed about customer experience, and instantly build a rapport with the riders and driver-drivers who use driver-independent and displaying a genuine willingness to help.

**Problem solver: Not all customer issues are straightforward. You are someone who is passionate about putting the customer first and finding the right solutions no matter how challenging the situation. This not only involves excellent amount of research to ensure that we

**Process compliant: You should know how to balance freedom of expression and process compliance making it easy for riders and driver customers to feel Uber love while making it easy to analyze ways to scale support

**Comfortable with ambiguity: You enjoy high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers. Since we are in the initiation phase for the team, an inclination for crafting processes ground up is an added advantage.

Fun to work with: You are hardworking, an outstanding standout colleague, and a lot of fun to work with

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

Accurately process critical financial information pertaining to driver customers

Provide outstanding customer support through emails to internal independent driver

Meet the Efficiency and Quality goals

Collaborate with stakeholders and work towards any help in improving processes, so we always optimize for better customer experience.

---- Basic Qualifications ----

Graduation is a must

Excellent Verbal and Written Communication

Selection Process:

• Online English Proficiency test
• Managerial round
• HR round

Registration Link For Hyderabad :-

Registration Link For Visakhapatnam(Vizag) :-