AMAZON Direct Walk In Interviews for Customer Service Associate Jobs
Job Type :- Work from home- Permanent. Freshers can also apply.
Salary :- 3,20,000 to 3,84,800 LPA
Walkin interview dates : 24th Aug to 27th Aug, time : 10:00am to 2:00pm.
(Mask is mandatory).
Venue :-
Amazon Development Centre India Pvt. Ltd. (HYD20), 6th Floor, Tower B, GAR Infobahn – Inspired by Laxmi. Sy No. 107/P Kokapet Village Gandipet Mandal, Telangana 500075
(Note: Candidates who have applied through virtual interviews in less than 90days for Customer Service Associate role are not eligible for walkin interviews).
Eligibility Criteria: Minimum qualification should be 10 + 2, Comfortable working in Night Shifts with excellent English communication skill.
Knowledge & Skills Required
Desired skills:
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Excellent comprehension skills – ability to clearly understand and address customer issues appropriately
Excellent composition skills – ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Excellent Communication and typing skills
Preferred Criteria:
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure ‘Work-like’ environment with no disturbance during the work hours.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Additional Benefits
- Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
- Night Shift Allowance INR 150/Night
- Overtime Allowance as per company policy
- Internet Reimbursement Up to INR 1,250 Per month on submission of bills
- Desktop Provided by Amazon for Work
- Five days working
- Night Shifts
- Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500,000 under the floater benefit scheme
Desktop will be provided by Amazon. 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
Excellent English communication is mandatory.
Important/ Mandatory Note -:
- Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
Night Shift is mandatory as the team works 24×7. - It is mandatory to have excellent English communication skill to be eligible for this voice role.
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