Zoho Hiring Freshers For Technical Support Engineer | Non Coding Job

Zoho Hiring Freshers For Technical Support Engineer | Non Coding Job

Company Name :- Zoho

Job Role :- Technical Support Engineer

Eligibility:

Any Graduate is eligible

Year Of Passing :- 2018/2019/2020/2021/2022 Graduates are eligible

Job Description :-

• Provide voice based support to international/domestic customers over phone (Inbound and Outbound).
• Should be able to build a rapport with the customer, with clear and confident communication.
• Focus to be on customer satisfaction and first-time-resolution.
• Engaging with the technical team for providing faster resolutions to technical issues.
• Working closely with the technical content team to identify gaps in the help module.
• Willingness to work in night shifts.

Apply through the link here:-