SITEL Hyderabad is hiring for International Technical Support Voice Process.

SITEL Hyderabad is hiring for International Technical Support Voice Process

Job Summary :-

Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals.

Job Details :-

• Age: 18 years to 35 years
• Minimum Qualification Intermediate (or +2 equivalent).
• Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
• Experience Any Under Grad or Graduate Freshers.
• Communication skills: Exceptional Spoken skills in English
• Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile :-

International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers

Shift Timings: Should be flexible to work in US Rotational Shifts.

Desired Skills: Need Excellent Communication skills in English.

Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)

Working Days: 5 days working

Weekly Offs: 2 Week Offs(Rotational and Split)

Transport: Home Pickup and Home Drop.

Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephonic or Skype.

The selected candidates should be able to join ASAP and have all documents handy for background verification.


Skills/Knowledge/Abilities :-

• Call Center experience a plus
• Provide a high quality and proactive service to both internal and external customers

Education :-

Intermediate, Diploma, Degree, Btech Candidates Can Apply

High school diploma or equivalent
Bachelors in a related field

Registration Link :-

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