Genpact Hiring Freshers For All Graduates | Direct Interview

Genpact Hiring Freshers For All Graduates | Direct Interview

About Company:-

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Description:-

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

We are inviting applications for the role of Process Associate, Voice Customer Care. We are looking for someone with strong work ethic and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
• Provide resolution to maintain standards of quality
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of process and policies
• Provide excellent customer service to our customers

Qualifications we seek in you
Minimum qualifications
• Any Graduate (PG an added advantage)
• Freshers are eligible
• Fluent in English & Hindi

Preferred qualifications
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach
• Must be able to work on a flexible schedule ( 24*7 )

Shifts: Rotational Shifts ( 24*7 )

Interview Date & Timings: 17th & 18th Jan'22 from 11 AM to 2 PM

Direct Interview Link Below Zoom Link

Zoom ID: Zoom Interview Link