Ditto Hiring As Customer Service Quality Executive
Company Name: Ditto
Job Role: Customer Service Quality Executive
Job Location: Remote (WFH)
Qualification: BE/BTech/BSC/BCA/MCA/ME/MTech/MBA
Batch: 2021, 2022, 2023, 2024
Salary: 4.5 LPA
Experience: Freshers & Experienced
About Company:-
At Ditto, our mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and providing dedicated claim support, Ditto ensures a seamless end-to-end insurance experience.
What do we do at Ditto?:-
- We help people buy insurance.
- We explain health and life insurance in a language users understand
- We curate and offer personalized recommendations
Roles and Responsibilities:-
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of advisor's recommendation
- Develop customer support quality standards
Experience and Skills:-
- Experience of 0 - 3 years
- Strong communication skills
- Excellent customer service skills
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
Please find the Application Process here:
- Should we like your application, we will send you a link via email to record a Short Video Resume.
- Please take the time to check your inbox and record the same as this process is mandatory.
Perks:-
- Remote work
- Comprehensive health insurance coverage for you and your family
- CTC - 4,51,600 LPA
Selection Process For Drive:-
- Application Screening
- Online Assessment
- Technical Interviews
- HR Interview
All candidates can apply for the Off-Campus Recruitment Drive 2024, they may apply for this position by clicking on the link given below before the link expire:
Registration Link:- CLICK HERE
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