Cvent Hiring Freshers For Associate Product Consultant

Cvent Hiring Freshers For Associate Product Consultant

Company :- Cvent

Job Role :- Associate Project Consultant

Qualification/ Degree : Any Graduate

Eligibility Criteria : 

• B.Tech (excluding Mechanical branch), MBA, BBA, BMC, BCA, BA, BCom, BSc, BJMC, BHM excluding LLB, Pharmacy
• 2021/ 2022 Pass outs with max 9 month experience

Batch/ Passing Out Year : 2021-2022 Passouts

Location : Gurgaon (Delhi NCR)

Salary Offered :

MBA and B.Tech -INR 6,53,000 annually (Total CTC )

B.Com/BBA/BCA - INR 5,50,000 annually (Total CTC)

JOB DESCRIPTION :-

We have multiple Associate Product Consultant positions for graduates in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.

Position Duties :-

• Support clients over the phone and email by answering their product questions and offering technical assistance
• Offer best practice tips to clients to boost their meeting attendance via Cvent’s marketing engine
• Gather client requirements for future releases of the product
• Create and maintain all product documentation
• Implement and manage the online portion of client events as and when needed
• Gather client requirements and implement them in Cvent’s event management software
• Communicate with the client and review the initial implementation with them and make required changes
• Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
• Document all communication with the client in Cvent’s CRM software

Candidate Requirements :-

• Excellent communication skills (verbal and written)
• Graduate/ Under-graduate (0-1 years’ experience) with strong analytical and logical skills
• Experience in US Customer Service is a added advantage
• Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad
• Strong business acumen, ethics and high integrity
• High comfort level in using online software products
• Must be articulate, organized, detail-oriented and can multi-task
• Quick learner, with a positive attitude and ability to work well within a team

Compensation : 6.5 Lacs CTC with benefits

Training and Service Agreement : Service agreement of 2.5 years against a breach clause of 2.8 lacs

Training Period: 6 months

Interview Process :

Interview process would be conducted in 2 days

1st day: 4 Tests (English Test, Versant Test & Product Test)

2nd day: 2 rounds of Interviews

Shift Timings :

24*7 rotational shifts (East Coast – US Shifts)