Amazon Hiring Freshers For Customer KYC Support

Amazon Hiring Freshers For Customer KYC Support

Company :- Amazon

Job Role :- Customer KYC Support

Eligibility Criteria  :-

2018,2019,2020,2021,2022 Batches Eligible

B.Tech/ Any Degree Can Apply

Key job responsibilities
· Carry out customer KYC verification process as per defined SOP.
· Responsible for ensuring KYC checks and completing enhanced Due Diligence.
· Perform necessary checks and report potential fraud customers.
· Constantly review the process and identify areas of improvement to ensure 0% defect rate.
· Exhibit highest standards of customer service.
· Ensure accurate and timely processing & submission of KYC requests.
· Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information.

A day in the life
· Carry out customer KYC verification process as per defined SOP.
· Responsible for ensuring KYC checks and completing enhanced Due Diligence.
· Perform necessary checks and report potential fraud customers.
· Constantly review the process and identify areas of improvement to ensure 0% defect rate.
· Exhibit highest standards of customer service.
· Ensure accurate and timely processing & submission of KYC requests.
· Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information.

BASIC QUALIFICATIONS

· Fresher or graduate with 0-2 yrs. of experience of handling operations in a customer facing environment
· Applicant should have strong written and oral communication skills
· Strong analytical ability and attention to detail
· Demonstrate strong self-motivation, professional composure and attitude, and enthusiasm.
· Positive team player eager to support teammates to resolve customer concerns.
· Strong prioritization and time management skills, with a high degree of flexibility.
· Demonstrate an appropriate sense of urgency for contact response time in the face of variable workflows.
· Ability to work an assigned schedule that falls within our operating hours is required and expected. Available shifts may include days, afternoons and evenings and typically include one or both weekend days. Schedules may change throughout the duration of your employment.

PREFERRED QUALIFICATIONS

· Any graduation
· Knowledge of KYC process and related RBI regulations is a plus.
· Expertise in both giving and receiving constructive, actionable feedback that produces desired results.
· Demonstrate strong and effective communication and public speaking skills, as well as composure under pressure and professional attitude.
· Must have good knowledge of Microsoft office applications