Birlasoft Hiring Freshers For Product Support Engineer | Salary :- 3.25 LPA

Birlasoft Hiring Freshers For Product Support Engineer

Company Name :- BirlaSoft

Job Role: Product Support Engineer

Job Location: Pune, Bangalore, Hyderabad

Salary/Renumeration: INR 3.25 LPA (10% variable inclusive)

Eligibility Criteria :-

• Year of Graduation: 2019/2020/2021
• No standing backlogs
• Minimum 60% overall education

Shift Timing : Night Shift only

Service Agreement :-

• 24 months bond agreement to be signed
• INR 1.0 LPA bond penalty, in case the candidate leaves before two years of association

Education

Graduate| B.E/B.Tech - CS/IT/E&TC & ECE Branches

MCA,MSc IT/Computers

Key Responsibilities

• Issue Solving – Troubleshooting and providing technical resolution on issues reported by customers through tickets, chat or expert mode, for enterprise product suite like SAP Analytics, Business Intelligence, etc.
• Knowledge Transfer – Continuous technical upskilling for self and the peers, documentation of accrued knowledge
• Develop Internal Talent Pool for ICTS with multiple skills - Windows , Linux network , backup, storage, data base Virtualization & cloud
• The Associate Software Engineer will contribute to a wide variety of projects as our business needs evolve.
• The work include IT Enterprise Support & Services Spanning across Infrastructure, System Integration, Administration, Cloud and Managing Data Center devices.