BASIC QUALIFICATIONS
- 10 + 2 / Diploma / Graduate
- Strong verbal and written English communication skill.
- Six months experience in an IT or customer service role troubleshooting with the ability to decipher technical terminology and explain the situation or issue in laymen’s terms for the customer.
- The ability to quickly adapt to differing operating systems while including PC hardware and software issues and software incompatibilities.
- Able to apply critical thinking to determine next steps needed to resolve contacts.
- Ability to empathize with and prioritize internal customer needs.
- Display a commitment to quality and strong multi-tasking skills.
- Adherence to shift schedules and timeliness are key requirements.
PREFERRED QUALIFICATIONS
- Strong soft skills to deal with varying forms of communications
- The ability to decipher technical terminology and explain in laymen’s terms to your customer
- Able to effectively create trouble tickets that are clear and concise to the issue and resolution
- Be able to think in logical steps to resolve the issue at hand
- Able to adapt to fast paced environment
- Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
Salary: 2-3 lakhs per annum
Registration Link :-
Click On Below Button To Apply For Job
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